PRIVACY & REFUND POLICY | TERMS OF USE | MEDICAL DISCLAIMER
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our store, we may receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about events, new projects and other updates.
SECTION 2 - CONSENT
How do you get my consent?
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at bfc@thethompsonmethod.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 6 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
SECTION 8 - COOKIE POLICY
This site uses cookies - small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts and provide anonymised tracking data to third party applications like Google Analytics and Facebook. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your internet browser.
Facebook Business Tool Terms
For websites, a clear and prominent notice on each web page where our pixels are used that links to a clear explanation (a) that third parties, including Facebook, may use cookies, web beacons and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads, (b) how users can opt out of the collection and use of information for ad targeting, and (c) where a user can access a mechanism for exercising such choice (e.g. providing links to: and
Terms of Use
These terms and conditions apply to the use of thethompsonmethod.com, including the use of the information offered on this website. In using this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.
MEMBERSHIP
To enable you to access certain information offered on this website, you must become a member. To become a member, you must complete your registration details in the manner described on the website.
You agree to ensure that your registration details are true and accurate at all times. Specifically, you must notify us of any change to the registration details as originally supplied.
You agree to pay for our services in the manner specified on the website. Payments whether monthly or yearly are recurring until you (or we) terminate your membership. You are free to do this at any time from your dashboard once logged into the site.
We reserve the right to terminate your membership at any time if you breach these terms and conditions. You may terminate your membership at any time. We will not provide any refund, credit or rebate for subscription fees paid by you for the period of termination.
If you have any queries in relation to payment or membership, please contact: hello@thethompsonmethod.com
You agree to use our information service for lawful purposes only.
DISLCAIMER
TheThompsonMethod.com is designed to help readers obtain general breastfeeding and related information and discuss ways that may help you to improve your breastfeeding experience. There are no warranties implied. You should not rely solely upon the information or opinions you read. Rather, you should use what you read as a starting point for doing independent research on breastfeeding. Then judge for yourself the merits of the material that has been shared in this website. Breastfeedingconsultant.com recommends that you research all breastfeeding methods and advice thoroughly. Every woman and every child is different. You should carefully consider whether the breastfeeding advice contained within is appropriate for you in light of your personal circumstances.
This website and its information is provided for guidance and information purposes only. This website, its content and the products offered are not intended to provide or replace proper advice from a trained medical or health professional. The information contained herein has been compiled from sources deemed reliable and it is accurate to the best of our knowledge and belief; however, thethomposnmethod.com cannot guarantee as to its accuracy, completeness and validity and cannot be held liable for any errors or omissions. Changes are periodically made to this website and may be made at any time.
All information contained herein should be independently verified and confirmed.
TheThompsonMethod does not accept any liability for any loss or damage whatsoever caused in reliance upon such information.
The reader agrees to indemnify and hold harmless Dr Robyn Thompson and The Thompson Method.com from and against any damages, costs and expenses, including any medical and legal fees, potentially resulting from the application of any of the information provided by breastfeedingconsultant.com. This disclaimer applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, or use of record, whether for breach of contract, tort, negligence, or under any other cause of action.
TheThompsonMethod.com makes no guarantee that you will be able to breastfeed successfully, without pain, as every case is unique.
The reader agrees to assume all risk resulting from the application of any of the information provided by thethompsonmethod.com. By using this website, including any video, products and content contained therein, the visitor agrees that the use of this website and its information product is entirely at his/her own risk.
MEDICAL DISCLAIMER
Certain sections of this site may deal with health, midwifery and medical related issues. Please note that the information contained in this site is not intended to be medical advice, nor does anything contained in this site create any health, midwifery or medical practitioner-woman relationship, or supplant any in-person health, midwifery or medical consultation or examination. Always seek the advice of a qualified healthcare professional with any questions you may have regarding any medical condition and before seeking any treatment. Professional advice should always be sought for specific conditions and specific circumstances. Never disregard professional health or medical advice or delay in seeking medical treatment due to information obtained from this site. Any information from this site is not intended to diagnose, treat, cure, or prevent any disease or illness. This site is for information purposes only. The information in this site is not intended to replace health, midwifery or medical care, nor is it intended to be (or should be taken for) medical diagnosis or treatment.
GENERAL WARNINGS
You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.
You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.
Whilst we have no reason to believe that any information contained on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this website.
We do not give you any assurances that any information contained on this website will be suitable for your purposes or that it will be error-free. You agree that you will not rely on the any such information or its availability and that any reliance you make will on your own independent assessments with the aid of qualified independent advice.
You acknowledge that any opinions or advice by third parties remain the responsibility of those third parties and we do not guarantee the accuracy, completeness or usefulness of that content or its fitness for any particular purposes.
Where the information made available over this service contains options or judgments of third parties, we do not purport to endorse the contents of that opinion or advice nor the accuracy or reliability of that opinion or advice. We do not accept liability for loss or damage caused by your reliance upon any information obtained through this service and it remains your responsibility to evaluate the accuracy, completeness and usefulness of any such information.
Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.
LIMITATION OF LIABILITY
Our total liability in respect of all claims in connection with these terms and conditions, whether based in negligence or any other tort, in contract, statutory liability or otherwise, will be limited, to the extend permitted by law, to the total sum of all fees paid or payable by you under these terms and conditions up to and including the date the cause of action accrued.
The limitation of liability set out in these terms and conditions does not attempt or purport to exclude liability arising under statute to the extent such liability cannot be lawfully excluded.
INDEMNITY
You agree to indemnify us including our employees, agents and subcontractors, from and against any third party claims and all losses, expenses, damages and costs (including reasonable legal fees incurred) suffered or incurred by us, which arise as a result of your breach of these terms and conditions.
COPYRIGHT
Copyright in this website (includes text, graphics, logos, icons, sound recordings, video recordings and research) is owned and licensed by The Trustee for the 4 Good Unit Trust ABN: 85 145 868 031. Information procured from a third party may be the subject of copyright owned by that third party. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:
(a) adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from ay part of this website; or
(b) commercialise any information, product or services obtained from any part of this website;
without our written permission or, in the case of third party material, from the owner of the copyright in that material.
TRADEMARKS
If you use any of our trademarks in reference to our activities, products or services, you must make include a statement attributing that trade mark to us. You must not use any of our trade marks:
(a) in or as the whole or part of your own trade marks;
(b) in connection with activities, products or services which are not ours;
(c) in a manner which may be confusing, misleading or deceptive;
(d) in a manner that disparages us or our information, products or services (including this website).
RESTRICTED USE
Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limited the foregoing, you may not without our written permission on-sell information obtained from this website.
LINKED WEBSITES
This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained.
We are not responsible for the content or privacy practices associated with linked websites.
Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.
SECURITY OF INFORMATION
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information. You agree that you will not share your password, let anyone else access your account, or do anything that might put the security of your account at risk. We reserve the right to remove your username or similar identifier in respect of your account if appropriate. You acknowledge sole reasonability for and assume all risk arising from your use of this website.
TERMINATION OF ACCESS
Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
GOVERNING LAW
These terms and conditions are governed by the laws in force in Victoria. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
GENERAL
We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstances beyond our reasonable control. If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@thethompsonmethod.com
REFUND POLICY | SPLIT PAYMENT ARRANGEMENT
REFUNDS
THE THOMPSON METHOD BREASTFEEDING PROGRAM
If you would like to request a refund within 14 days after purchase, just email us at bfc@thethompsonmethod.com
Please allow up to 10 days for your refund to appear in your account.
If you do request a refund on the online program, access to the online education will be cancelled and your membership to the Breastfeeding Club will be revoked.
A BREASTFEEDING RESCUE
Due to the time and expertise involved on behalf of an individual health practitioner, refunds will not granted on a Breastfeeding Rescue once a video consultation has taken place. We encourage you to make the most of your 30 days in the Premium Support Group to ask questions, seek guidance and support over this time.
SPLIT PAYMENT OPTION
To help reduce the financial stress when it comes to investing in either the Thompson Method Breastfeeding Program or a Breastfeeding Rescue, our split payment option allows you to make the purchase over 2 monthly payments.
Split Payment Option - The Thompson Method Breastfeeding Program
The option still remains for you to request a refund within 14 days (see above), however once 14 days has lapsed, you agree not to cancel the 2nd payment of your split payment arrangement.
Split Payment Option - A Breastfeeding Rescue
Once your video consultation has taken place, a refund will not be granted. Regardless of your breastfeeding outcome, you agree not to cancel the 2nd payment of your split payment arrangement or request a refund. As mentioned above, we encourage you to make the most of your 30 days in the Premium Support Group to ask questions, seek guidance and support over this time.