TERMS OF USE | PRIVACY POLICY | REFUNDS

THETHOMPSONMETHOD.COM

thethompsonmethod.com is a website which contains information designed to assist women who experience difficulty breastfeeding. The information is contained in and made available via, various audio and audio visual materials and this information is in whole and in part referred to as “The Thompson Method”.

The Thompson Method was devised by Dr Robyn Thompson who is a Registered Nurse, Registered Midwife and was awarded a PhD for her research into why so many women were experiencing painful nipple trauma. The Thompson Method has become widely known among women and other health professionals as well and a number of hospitals are implementing her method to improve breastfeeding outcomes for mothers and babies.

The following terms of use apply to the methods used, and information and opinions expressed in written, audio and audio visual formats referred to in this website and in any other ancillary material directly linked to this website.

In using this website, you agree to be bound by these terms of use. If you do not accept these terms of use you must refrain from using the website. These terms of use must be read in conjunction with any other applicable terms and conditions governing the use of this website.

MEMBERSHIP

(A)       To enable you to access certain information offered on this website, you must become a member. To become a member, you must complete your registration details in the manner described on the website.

(B)       You agree to ensure that your registration details are true and accurate at all times. Specifically, you must notify us of any change to the registration details as originally supplied.

(C)       You agree to pay for our services in the manner specified on the website. Payments whether monthly or yearly are recurring until you (or we) terminate your membership. You are free to do this at any time from your dashboard once logged into the site.

(D)       We reserve the right to terminate your membership at any time if you breach these terms and conditions. You may terminate your membership at any time. We will not provide any refund, credit or rebate for subscription fees paid by you for the period of termination.

(E)        If you have any queries in relation to payment or membership, please contact: hello@thethompsonmethod.com

(F)        You agree to use these websites for lawful purposes only.

REFUND POLICY | SPLIT PAYMENT ARRANGEMENT

i. The Thompson Method Breastfeeding Program

If you would like to request a refund within 14 days after purchase, just email us at bfc@thethompsonmethod.com Please allow up to 10 days for your refund to appear in your account.

If you do request a refund on the online program, access to the online education will be cancelled and your membership to the Breastfeeding Club will be revoked.

ii. A Breastfeeding Rescue

Due to the time and expertise involved on behalf of an individual health practitioner, refunds will not granted on a Breastfeeding Rescue once a video consultation has taken place. We encourage you to make the most of your 14 days in the Premium Support Group to ask questions, seek guidance and support over this time.

SPLIT PAYMENT OPTION

To help reduce the financial stress when it comes to investing in the Thompson Method Breastfeeding Program, our split payment option allows you to make the purchase over 2 monthly payments.

i. The Thompson Method Breastfeeding Program

The option still remains for you to request a refund within 14 days (see above), however once 14 days has lapsed, you agree not to cancel the 2nd payment of your split payment arrangement.

ii. A Breastfeeding Rescue

Due to the time and expertise involved on behalf of an individual health practitioner, the split payment option is not available on a Breastfeeding Rescue. We encourage you to make the most of your 14 days in the Premium Support Group to ask questions, seek guidance and support over this time.

(A) We will treat your personal information as strictly private and confidential and take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We will only use or disclose it for purposes directly related to your care and treatment, or in ways that you would reasonably expect that we may use it for your ongoing care and treatment. There are circumstances where we may be permitted or required by law to disclose your personal information to third parties. For example, to Medicare, Police, insurers, solicitors, government regulatory bodies, tribunals, courts of law, hospitals, or debt collection agents. We may also from time to time provide statistical data to third parties for research purposes.

(B) We may disclose information about you to outside contractors to carry out activities on our behalf, such as an IT service provider, solicitor or debt collection agent. We impose security and confidentiality requirements on how they handle your personal information. Outside contractors are required not to use information about you for any purpose except for those activities we have asked them

(C) In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

(D) Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

(E) To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

(F) We reserve the right to modify our privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

GENERAL DISLCAIMER AND INDEMNITY

(A) This Website is designed to help you obtain general breastfeeding and related information and discuss ways that may help you to improve your breastfeeding experience. There are no warranties or guarantees express or implied as to the success or otherwise of the breastfeeding methods contained on this website. You should not rely solely upon the information and/or opinions contained on this website. Rather, you should use the information and/or opinions as a starting point for you doing independent research on breastfeeding in order for you to judge for yourself the merits of the material that has been shared on this website. We recommend that you research all breastfeeding methods and advice thoroughly. Every woman and every child is different. You should carefully consider whether the breastfeeding advice contained on this website is appropriate for you in light of your personal circumstances.

(B) The content contained on this website is provided for guidance and information purposes only. This website, its content and the products offered are not intended to provide or replace proper advice from a trained medical or health professional. The information contained herein has been compiled from sources deemed reliable and from the extensive experience and knowledge of Dr Robyn Thompson and it is accurate to the best of her knowledge and belief; however, the accuracy, completeness and validity of the content of this website cannot be guaranteed and neither Dr Robyn Thompson any associated legal entities, nor any associates personally involved in in the creation or production of the content of this website can be held liable for any losses of any nature financial or otherwise to you, members or other third parties resulting from the use of the content contained on this website. Changes are periodically made to this website and may be made at any time.

(C) You agree to indemnify and hold harmless Dr Robyn Thompson and associated legal entities from and against any damages, costs and expenses, including any medical and legal fees, directly, indirectly or potentially resulting from the application of any of the information provided by this website. This indemnity applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, or use of record, whether for breach of contract, tort, negligence, or under any other cause of action.

(D) You agree to indemnify us including our employees, agents and subcontractors, from and against any third party claims and all losses, expenses, damages and costs (including reasonable legal fees incurred) suffered or incurred by us, which arise as a result of your breach of these terms and conditions.

(E) Dr Robyn Thompson makes no guarantee that you will be able to breastfeed successfully, without pain, as every case is unique. You agree to assume all risk resulting from the application of any of the information provided by this website By using this website, including any video, products and content contained therein, you agree that the use of this website and its information product is entirely at your own risk.

All information contained herein should be independently verified and confirmed.

MEDICAL DISCLAIMER

(A) Certain sections of this website may deal with health, midwifery and medical related issues. Please note that the content contained in this website is not intended to be medical advice, nor does anything contained in this website create any health, midwifery or medical practitioner-woman relationship, or supplant any in-person health, midwifery or medical consultation or examination nor is it intended to be (or should be taken for) medical diagnosis or treatment.

(B) It is recommended you always seek the advice of a qualified healthcare professional with any questions you may have regarding any medical condition and before seeking any treatment. Professional advice should always be sought for specific conditions and specific circumstances. Never disregard professional health or medical advice or delay in seeking medical treatment due to information obtained from this website. Any information from this website is not intended to diagnose, treat, cure, or prevent any disease or illness. This website is for information purposes only

GENERAL WARNINGS

(A)       You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.

(B)       You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.

(C)       Whilst we have no reason to believe that any information contained on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this website.

(D)       We do not give you any assurances that any information contained on this website will be suitable for your purposes or that it will be error-free. You agree that you will not rely on the any such information or its availability and that any reliance you make will be the result of your own independent assessments with the aid of qualified independent advice.

(E)        You acknowledge that any opinions or advice by third parties remain the responsibility of those third parties and we do not guarantee the accuracy, completeness or usefulness of that content or its fitness for any particular purposes.

(F)        Where the content of this website contains options or judgments of third parties, we do not purport to endorse the contents of that opinion or advice nor the accuracy or reliability of that opinion or advice. We do not accept liability for loss or damage caused by your reliance upon any information obtained through this service and it remains your responsibility to evaluate the accuracy, completeness and usefulness of any such information.

(G)       Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.

LIMITATION OF LIABILITY

(A) Our total liability in respect of all claims in connection with these terms and conditions, whether based in negligence or any other tort, in contract, statutory liability or otherwise, will be limited, to the extent permitted by law, to the total sum of all fees paid or payable by you under these terms and conditions up to and including the date the cause of action accrued.

(B) The limitation of liability set out in these terms and conditions does not attempt or purport to exclude liability arising under statute to the extent such liability cannot be lawfully excluded.

(A) Copyright in this website (includes text, graphics, logos, icons, sound recordings, video recordings and research) is owned and licensed by The Trustee for the 4 Good Unit Trust ABN: 85 145 868 031. Information procured from a third party may be the subject of copyright owned by that third party. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:

(i) adapt, reproduce, broadcast, sell, license, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or

(ii) commercialise any information, product or services obtained from any part of this website;

without our written permission or, in the case of third party material, from the owner of the copyright in that material.

TRADEMARKS

If you use any of our trademarks in reference to our activities, products or services, you must make include a statement attributing that trade- mark to us. You must not use any of our trade- marks:

(i) in or as the whole or part of your own trade- marks;

(ii) in connection with activities, products or services which are not ours;

(iii) in a manner which may be confusing, misleading or deceptive;

(iv) in a manner that disparages us or our information, products or services (including this website).

MISCELLANEOUS

(A) WHAT DO WE DO WITH YOUR INFORMATION?

When you browse our store, we may receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about events, new projects and other updates.

(B) CONSENT

How do you get my consent?

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at bfc@thethompsonmethod.com.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

(D) AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

(E) COOKIE POLICY

This site uses cookies - small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts and provide anonymised tracking data to third party applications like Google Analytics and Facebook. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your internet browser.

(F) FACEBOOK BUSINESS TOOL TERMS

For websites, there is a clear and prominent notice on each web page where our pixels are used that links to a clear explanation (a) that third parties, including Facebook, may use cookies, web beacons and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads, (b) how users can opt out of the collection and use of information for ad targeting, and (c) where a user can access a mechanism for exercising such choice

(G) RESTRICTED USE

Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limited the foregoing, you may not without our written permission on-sell information obtained from this website.

(H) LINKED WEBSITES

This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained.

We are not responsible for the content or privacy practices associated with linked websites.

Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

(I) SECURITY OF INFORMATION

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information. You agree that you will not share your password, let anyone else access your account, or do anything that might put the security of your account at risk. We reserve the right to remove your username or similar identifier in respect of your account if appropriate. You acknowledge sole reasonability for and assume all risk arising from your use of this website.

(J) TERMINATION OF ACCESS

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

(K) GOVERNING LAW

These terms and conditions are governed by the laws in force in Victoria. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

(L) ACCESS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@thethompsonmethod.com

(M) GENERAL

We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstances beyond our reasonable control. If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.